Terms & Conditions

About these terms

These terms govern your use of the Vertel website, operated by Vertel Limited. By using this website, you agree to these terms. If you do not agree, please do not use it.

Website use

You must use this website lawfully. Do not misuse our systems, introduce harmful software, attempt unauthorised access, or send unlawful or misleading information. You are responsible for ensuring that the contact details and information you submit are accurate and that you are authorised to provide them.

Information and services

Website information is provided for general information and is not legal, financial or other professional advice. We take reasonable care with the content, but do not guarantee that every item is complete or up to date. Any services you purchase are governed by a separate written agreement; these website terms do not replace that agreement or alter its guarantees.

Intellectual property

Our branding, website content and other materials belong to us or our licensors. You may view and print content for your own lawful use, but must not reproduce, distribute or commercially exploit it without permission, except as permitted by law.

Third-party websites and availability

Links and embedded services may be provided by other organisations and are subject to their own terms. We are not responsible for the content of external websites. We may update, suspend or withdraw parts of our website and cannot guarantee uninterrupted availability.

Liability

Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded. Subject to this, we are not responsible for losses caused by reliance on general website information or interruptions beyond our reasonable control. Your statutory consumer rights are unaffected.

SMS Messaging Terms

Program: Vertel Limited sends text messages about your enquiry, appointments and our services to people who opt in through our website chat widget or lead forms.

By opting in you consent to receive marketing and follow-up calls and text messages, which may use automated technology, from Vertel Limited.

Consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply.

Reply STOP at any time to opt out. Reply HELP for help. After you opt out we will confirm and stop messaging you.

For support contact hello@vertel.co.uk or +44 7367 113861.

Carriers are not liable for delayed or undelivered messages.

You must provide a mobile number you are authorised to use. If your number changes, please let us know so that we can update your contact preferences.

Read our Privacy Policy for information about personal information and SMS consent.

Changes to these terms

We may update these terms from time to time. Changes apply from the last updated date shown above. Please review these terms when you use the website.

Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, without limiting any mandatory rights you may have to bring a claim in the courts where you live.